Privacy Policy

1. Collection and Use of Information

We collect and use the following types of information to provide, improve, protect, and promote RedPenSoft services.

• Account information. We collect and link to your account the information you provide to RedPenSoft when you create an account, upgrade to a paid plan, or set up two-factor authentication, such as your name, email address, phone number, payment information, and physical address.
• User content. We provide you with convenient services so you can store files, documents, photos, comments, messages, and other content ('User Content'), collaborate with others, and work across devices and services. To do this, we store, process, and transmit your User Content and related information.
• Usage information. We monitor user activity related to RedPenSoft services and collect information about the applications and features you use, websites you visit, the size and names of files or folders you upload, download, share, or access while using RedPenSoft services, content you access, and all actions taken in connection with the access and use of information and content within RedPenSoft services.
• Device information. We also collect information about the devices you use to access our services. This includes IP address, browser and device type, the web page you had open before visiting the RedPenSoft website and related sites, and identifiers associated with your device. Depending on your device settings, we may also transmit location information to the service. For example, we use device information to detect abuse and identify and fix bugs.
• Information from other sources. We may collect information from third-party applications and combine it with other information collected through RedPenSoft services. Access to or limitations on information obtained from third parties are governed by the third party's privacy policy and consent procedures.
• Marketing. We communicate news about services, features, surveys, newsletters, discounts, promotions, contests, and events, provide other news or information about RedPenSoft services and selected partners, and monitor and analyze trends, usage, and activities for RedPenSoft services, business marketing, or advertising purposes.

2. Sharing and Disclosure of Information

We will not share your personal information or information about your content with third parties except as described in this Privacy Policy, when you have permitted it, or when necessary to provide you with RedPenSoft services. We may share information (a) with third parties, vendors, or other service providers who work for us, (b) with third-party RedPenSoft integrations or other third-party products you choose to use while using RedPenSoft services, or (c) when necessary to protect the safety of our users or as required by law or legal process.

3. Protection of Personal Information

We are committed to protecting your personal information. We take appropriate technical and organizational measures to prevent loss, theft, misuse, unauthorized access, disclosure, alteration, or destruction of personal information.

• We comply with laws related to information protection, privacy, and security breach notification.
• Some of the ways we protect your personal information include the following.
• We encrypt your content when storing it in our data centers.
• We use encryption to protect sensitive information during transmission over the public internet.
• We maintain various compliance and security programs.

If you sign in to RedPenSoft services with a Google account, we may access or store the following information and share it across RedPenSoft services.

• Information used: Google user email, name, and organization group.

4. Services Provided by Your Organization — End User Notice

If you use RedPenSoft services with an account provided by a related organization such as your company or school, that organization may:

• Control and manage the products and product accounts, including privacy-related settings for RedPenSoft services or service accounts.
• Access and manage user data related to RedPenSoft services and service accounts, including interaction data, diagnostic data, and communications and file content.

5. Contact Us

If you have questions or feedback about RedPenSoft services and personal information, please contact our data protection officer through the web form on our RedPenSoft services.

If you do not receive a response from us regarding your inquiry, you may contact the data protection supervisory authority in your region.